Help with Infinite Scope.

For help with Infinite Scope, email josephpangallo@gmail.com.

Include the app version, Android version, device model, and a short description of what happened. Do not send passwords, API keys, precise coordinates, or other sensitive information.

If Settings shows Recovery copy preserved, export and save that copy before using either erase action. Recovery and observing-log exports can contain notes and saved coordinates; review them and remove anything sensitive before sending an excerpt to support. Clear Cached Data does not delete observations, sessions, favorites, or preferences.

For Pro purchase issues, first open Settings → Infinite Scope Pro → Restore Purchase while signed into the Google account used at checkout. Google Play handles payment and refund requests. Do not email payment-card details or a complete purchase token.

For telescope-control questions, include the ASCOM Alpaca server software and version, but do not expose a private-network address publicly. Always supervise physical equipment and follow the solar-safety warning in the Terms of Use.